Security & Facilities Manager, 1 Gloucester Place / by Dominic Maher

I just wanted to write an email just to express how impressed I am with Pat and the team from Defined.

I have to say that Pat is the most conscientious contractor I have ever come across. In particular, I found the following points to be the most exceptional.

  • Protection of surfaces and walls lifts and common areas.

  • Introducing himself to all tenants at the outset of the project, explaining what’s happening and how it will affect them

  • Keeping noise to a minimum during office hours

  • Regular project updates of upcoming works via email

  • Keeping work areas clean, tidy and safe

  • Ensuring all his labourers are wearing correct PPE and behaving in an appropriate way in the corporate environment

It has been a pleasure working with Pat and I would certainly recommend him to anyone for future projects.